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 Post subject: Steam install not working
PostPosted: Sat Aug 18, 2012 5:25 am 
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Joined: Sat Aug 18, 2012 5:18 am
Posts: 1
When I try to launch Sleeping Dogs through Steam it just never launches. I have uninstalled and reinstalled 3 times and nothing, so I tried to launch from the program file itself, and the response I got was that it was missing a file D3DCOMPILER_43.dll Since uninstalling and reinstalling through steam isn't doing any good, what can I do to get this missing file?


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 Post subject: Re: Steam install not working
PostPosted: Sat Aug 18, 2012 10:55 pm 
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Joined: Sat Aug 18, 2012 10:51 pm
Posts: 5
I have the Same problem it says. The game is at the moment not aviable (Application Running) after this i have en mdmp.file. This file says me this


FAULTING_IP:
+0
ff2911e7 ?? ???

EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: ff2911e7
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: ff2911e7
Attempt to read from address ff2911e7

DEFAULT_BUCKET_ID: WRONG_SYMBOLS

PROCESS_NAME: HKShip.exe

ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

FAULTING_MODULE: 75130000 kernel32

DEBUG_FLR_IMAGE_TIMESTAMP: 502edca5

MODULE_NAME: HKShip

ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.

EXCEPTION_PARAMETER1: 00000000

EXCEPTION_PARAMETER2: ff2911e7

READ_ADDRESS: ff2911e7

FOLLOWUP_IP:
HKShip!AK::Monitor::PostString+4479ab
00b7466b 8bd8 mov ebx,eax

FAILED_INSTRUCTION_ADDRESS:
+4479ab
ff2911e7 ?? ???

APP: hkship.exe

PRIMARY_PROBLEM_CLASS: WRONG_SYMBOLS

BUGCHECK_STR: APPLICATION_FAULT_WRONG_SYMBOLS

LAST_CONTROL_TRANSFER: from 00b7466b to ff2911e7

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0028f764 00b7466b 00000000 00000000 004c38a0 0xff2911e7
0028f800 008364b4 000000fa 00aaca48 00aacb27 HKShip!AK::Monitor::PostString+0x4479ab
0028f834 005f47a2 00ac040d 0028f984 000008d0 HKShip!AK::Monitor::PostString+0x1097f4
0028fef4 00e5f6bb 00400000 00000000 01583c2f HKShip!AK::MemoryMgr::SetPoolName+0xab112
0028ff88 7514339a 7efde000 0028ffd4 77179ef2 HKShip!AK::MusicEngine::Init+0x67d5b
0028ff94 77179ef2 7efde000 7716022f 00000000 kernel32!BaseThreadInitThunk+0x12
0028ffd4 77179ec5 007b0c40 7efde000 00000000 ntdll!RtlInitializeExceptionChain+0x63
0028ffec 00000000 007b0c40 7efde000 00000000 ntdll!RtlInitializeExceptionChain+0x36


STACK_COMMAND: ~0s; .ecxr ; kb

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: hkship!AK::Monitor::PostString+4479ab

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: HKShip.exe

BUCKET_ID: WRONG_SYMBOLS

FAILURE_BUCKET_ID: WRONG_SYMBOLS_c0000005_HKShip.exe!AK::Monitor::PostString

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/HK ... Retriage=1

Followup: MachineOwner
---------

Sorry for my English. It is not really god.


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 Post subject: Re: Steam install not working
PostPosted: Sun Aug 19, 2012 3:22 am 
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Joined: Sun Aug 19, 2012 3:05 am
Posts: 5
Verify cache in the proerties of the game in steam, if that doesnt worj you have to update your sound.graphics card


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 Post subject: Re: Steam install not working
PostPosted: Sun Aug 19, 2012 12:13 pm 
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Joined: Fri Aug 17, 2012 9:12 pm
Posts: 2
It's because Steam isn't automatically installing Directx along with the game as it should - well for some of us at least.

I had the exact same problem, and there's an easy fix.

Go to your steam directory, and load this file:

x://program files/steam/steamapps/sleepingdogs/redist/dxredist/dxsetup.exe

It's the compiled Directx installer for your game, and once the installer is run, your game should then... run.

Zendako put me onto this solution, I've quoted a slightly edited version of his original post below.


zendako wrote:
The problem is exactly with the DX compiler files
(and probably a few other .dll files etcetera)
not being forced to be installed during game installation
which is common practice for many game isntallations to do
these forced checks for the convenience of the users.

If the D3D11 install is not working for you as the guy suggested above mentioned,
(it did not for me)

THEN in the file path open the sub directory folder DXRedist.
Either scroll down (or press d then x quickly via standard input(your keyboard)) to the DXSETUP file.

Run the installation, it should install all needed DX files for the game to work.
(at least it did in my case)


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 Post subject: Re: Steam install not working
PostPosted: Wed Sep 26, 2012 3:02 am 
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Joined: Wed Sep 26, 2012 3:00 am
Posts: 1
piethief wrote:
It's because Steam isn't automatically installing Directx along with the game as it should - well for some of us at least.

I had the exact same problem, and there's an easy fix.

Go to your steam directory, and load this file:

x://program files/steam/steamapps/sleepingdogs/redist/dxredist/dxsetup.exe

It's the compiled Directx installer for your game, and once the installer is run, your game should then... run.

Zendako put me onto this solution, I've quoted a slightly edited version of his original post below.


zendako wrote:
The problem is exactly with the DX compiler files
(and probably a few other .dll files etcetera)
not being forced to be installed during game installation
which is common practice for many game isntallations to do
these forced checks for the convenience of the users.

If the D3D11 install is not working for you as the guy suggested above mentioned,
(it did not for me)

THEN in the file path open the sub directory folder DXRedist.
Either scroll down (or press d then x quickly via standard input(your keyboard)) to the DXSETUP file.

Run the installation, it should install all needed DX files for the game to work.
(at least it did in my case)




got to say absolutely worked for me. many thanks


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 Post subject: Re: Steam install not working
PostPosted: Fri Sep 28, 2012 9:34 pm 
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Joined: Fri Sep 28, 2012 9:31 pm
Posts: 1
I have this same problem with Sleeping Dogs on Steam. I'ld like to try this fix mentioned in these last few posts but this sounds like a foreign language to me. Can anyone break this down step by step in layman's terms please. I would really appreciate it. Really want to play this game.

Not sure if this will help but my stats are:
Windows 7 64 bit
i5 2500k
EVGA Geforce GTX 560
8 GB of RAM


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 Post subject: Re: Steam install not working
PostPosted: Sat Jan 05, 2013 8:26 pm 
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Joined: Fri Jan 04, 2013 9:55 pm
Posts: 2
I did that install thing with the DX files, and it still didn't work for me for some reason. I got my copy of the game from a code from my new graphics card. And when I try loading up the game from Steam, it loads, then crashes by giving me this black screen.


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 Post subject: Re: Steam install not working
PostPosted: Sat Jan 12, 2013 1:38 pm 
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Joined: Sat Jan 12, 2013 1:37 pm
Posts: 1
Kronoclysm wrote:
I did that install thing with the DX files, and it still didn't work for me for some reason. I got my copy of the game from a code from my new graphics card. And when I try loading up the game from Steam, it loads, then crashes by giving me this black screen.



Same exact thing for me got the code with my graphics card and it just goes to a black screen then crashes have to Ctrl+Alt+Del to get out of it and in the task manager its Not Responding.


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