Alright, Square ... something seriously needs to be done about this. I have already mentioned before I have been awaiting a refund from Steam for this game. I can NOT even launch it at all, i get NOTHING when i try to launch it except for the hk.ship error .... i've been trying to get a refund for the game through them and this is the response i received:
Thank you for contacting Steam Support.
As with most software products, we do not offer refunds or exchanges on games, DLC or in-game items purchased on our website or through the Steam Client.
Please review Section 3 of the Steam Subscriber Agreement for more information.http://www.steampowered.com/index.php?a ... _agreement
We will make an exception and refund preorders as long as the request is received prior to the release of the game. This only applies to preorders purchased from your account, preordered titles received or sent through the Steam Trading system cannot be refunded."
so now i have a serious problem ... i want my money back for this broken, defective game that will not even launch and that i am out $50 for, so i want to know how to go about getting a refund from Square Enix! i have a copy of the receipt i got from Steam when i purchased the game. So tell me ... how do i get my money back from you people?